🌸People Experience Coordinator – Norfolk, VA
Make Lives Better. Create Happier Aging. Be Bold & Kind.
At Nurse Next Door, Our purpose is simple yet powerful: Making Lives Better through Happier Aging. We’re not just another home care company. We believe in caring for people’s hearts, not just their tasks. Our caregivers help seniors stay in their homes, continue doing what they love, and live life to the fullest.
We’re driven by Bold Kindness, a leadership philosophy and culture built on compassion, growth, and fun. If you’re someone who loves people, thrives in a fast-paced environment, and is ready to hustle with heart, this might be the perfect fit for you.
About the Role
As a People Experience Coordinator, you’ll play a key role in shaping our team of amazing caregivers. Your work ensures we have the right people, in the right place, at the right time, so we can deliver our promise of Happier Aging to every client.
This is a part-time position based in Norfolk, Virginia, reporting directly to the Franchise Partner and working closely with Care Designers, Client Care Ambassadors, and our Care Services Center.
What You’ll Do
Recruitment & Hiring
Post and manage job ads across platforms and community channels.
Build strong caregiver pipelines through referrals, schools, and local partnerships.
Partner with our team to match caregivers with clients for the perfect fit.
Ensure staffing levels stay healthy to avoid visit cancellations.
Onboarding & Training
Lead engaging Discovery Day sessions for new hires.
Support caregivers in using Nurse Next Door systems confidently.
Implement new people programs and track adoption.
Engagement & Retention
Champion caregiver engagement initiatives, growth, and career paths.
Act on caregiver feedback to continuously improve their experience.
Recognize and celebrate team milestones and contributions.
End of Employment
Manage exit processes with care and professionalism.
Keep employee files and systems updated.
📊 Success Looks Like
Caregiver and Client NPS scores of 10.
Zero missed visits due to staffing shortages.
A thriving, engaged, and growing caregiver team.
✅ What We’re Looking For
3+ years of experience in recruiting, operations, or people leadership.
A proven ability to recruit A-Players in fast-paced, high-volume environments.
Excellent communication and relationship-building skills.
Strong organizational and time-management abilities.
Tech-savvy with G-Suite (Docs, Drive, Calendar, Gmail).
Bonus: fluency in another language (Nice to have)
Must pass a background check with a Vulnerable Sector Search.
💕 Why Join Nurse Next Door?
Be part of a mission-driven company making a real difference in seniors’ lives.
Work with a team that leads with kindness, fun, and heart.
Grow your career while supporting others to grow theirs.
Flexible part-time schedule.
People Experience Coordinator
Start your career now by applying today. Or if you’d like to learn more about the benefits of working with us, just give us a call. We’d love to hear from you!
A Career with Purpose and Heart
YOU LOVE COMING TO WORK. GROW AND DEVELOP WITH US, DOING WHAT YOU LOVE.
Happier Aging Philosophy
At Nurse Next Door, we believe that getting older doesn’t have to feel sad or helpless. Instead, aging should be celebrated. That’s what we call Happier Aging. We bring Happier Aging to everyone: ourselves, our team, our community and the world. Happier Aging starts with you.
Caregiving as a Career
We are redefining the home care industry and are a career destination in North America. We believe in Caregiving as a Career: a career that is respected, valued and offers personal professional growth opportunities.
Caregiving as a Career starts with our People Promise, entered in the belief that you can thrive at work and have fun along the way. This is what we are all about.
We form genuine relationships and support our team members to achieve their wildest dreams through leading with care, our Bold Kindness philosophy.
Nurse Next Door is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees.
Requests for accommodation due to a disability or any other protected characteristic can be made throughout the recruitment process and during employment.
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