What We Offer:
- Nurse Next Door People Promise, you love coming to work
- Competitive salary
- Bonus program
- Company car
- Fantastic health and wellness benefits package
- 24/7 support center to assist with scheduling related questions
- 24/7 assistance related to client care
- In home care with private clients
- No union dues
Responsibilities and Duties:
- Comfortable in meeting families to design client centered care
- Taking a solutions oriented approach, saying yes to clients
- Flexibility & having a sense of urgency when following up with client needs
- Self-starter with the ability to have intentional, compassionate conversations
- A bold passion for delivering client centered care in home and community settings
- A business mind and customer service background, health care experience is an asset
- Leading a team of Caregivers to provide clear goals, tasks, coaching and education
- Promoting a culture of client centered care, emphasizing premium service and compassion
- Coordinating care, implementing clinical solutions, and evaluating client outcomes based on client goals
- Collaborating with the Care Coordinator to achieve scheduling goals, respond to urgent inquiries, scheduling as needed
- Bring a continuous improvement mindset to the role and the team, always look for ways to improve the experience of our clients, caregivers and referrals
- Participate in the after-hours on-call rotation with other Care Designers. We are a 24/7 caring business.
- Respectful, flexible, likes seniors and concerned about their care
- Education and Experience Requirements: Customer service and management background Three to five years’ experience in a home care environment or senior care
Requirements:
- Minimum 1 year previous management/supervisory experience
- Must be able to community verbally and in writing in English, other languages are an asset
- Do you have a passion to “paint the town pink”?
- Are you licensed in the Province of Ontario as a Registered Practical Nurse or Registered Nurse (with the College of Nurses of Ontario)?
- Current TB Screen and Criminal Record Check
- Must be able to legally work in Canada to apply for this position
- Valid driver’s license is required